ha trabajado con el equipo del Centro Job Corps de Delaware Valley durante más de 20 años. Aporta más de 12 años de experiencia en atención al cliente a su función de docente de Hotelería y alojamiento. A Shawn le gusta utilizar en sus clases un enfoque centrado en el estudiante y enseñar a los estudiantes la mejor manera de ofrecer una experiencia de calidad a los huéspedes.
Hotel and Lodging
On the job, you will ...
- Communicate directly with customers to provide customer services at a hotel’s or other establishment’s front desk
- Check guests in and out, assign rooms, and process payments
- Keep occupancy records and maintain room reservation statuses
- Provide information on the hotel’s or establishment’s services and policies
- Answer phone calls, deliver messages to guests and handle guests’ requests
Some of the career options you will have ...
Most Hotel and Lodging graduates go to work for hotels or motels. Most lodging professionals work full time. Because hotels are open around the clock, evening and weekend work is common. As a hotel and lodging professional, you will be on your feet most of your day to greet and help guests.
The credentials you will earn ...
Individuals who complete a Hospitality training area can earn industry-recognized credentials from various hotel and lodging and restaurant organizations. Students should also earn a state-issued learner’s permit and driver’s license upon completion of the program.
What you’ll need to start training ...
- Basic math and reading skills
- A high school diploma or the equivalent
- Completion of core curriculum and passing scores on written and performance tests
- At least 90 days of experience working in a hospitality-related position
Hospitality
Job Corps offers training in the following hospitality areas. Get started today.
Hospitality professionals will communicate directly with customers to provide customer services at a hotel’s or other establishment’s front desk.